Local Talent, Global Processes
CORPORATE OFFICE
Himaura vpo junga Shimla Himachal Pradesh India Postal Code:-171009
REGISTERED OFFICE
Himaura vpo junga Shimla Himachal Pradesh India
Postal Code:-171218
Services
Our Services
HIM AURA – Your Voice, Data & Support Partner for Seamless Business Growth
Customer Support (Voice/Non-Voice)
Delivering professional and friendly customer service through both voice and non-voice channels, ensuring quick query resolution and a positive customer experience
Data Entry & Data Processing
Accurate and efficient data entry, cleaning, and processing services to help businesses organize information, streamline operations, and make data-driven decisions with confidence.
Back Office Support
Comprehensive back-end assistance including documentation, record management, and administrative support, enabling you to focus on your core business while we handle the operational details.
Email & Chat Support
Real-time, responsive, and professional email and chat solutions that address customer concerns, provide timely updates, and maintain consistent brand communication across digital channels.
Technical Support
Expert technical assistance to resolve hardware, software, and network-related issues, ensuring smooth operations and minimal downtime for your customers or internal teams.
Survey Calling / Feedback Collection
Structured and insightful customer feedback and survey services that help you understand your audience, measure satisfaction, and identify opportunities for service or product improvement
Outbound Services
- Customer Feedback & Surveys
- Follow-up Call
- Payment & CollectionReminders
- Market Research
- Upselling & Cross-selling Campaigns
- Telemarketing & Lead Generation
- Upcoming Services
How it works
Inbound Services
Appointment Scheduling
Efficient scheduling to ensure timely meetings, calls, or service visits.
Order Processing
Fast and accurate handling of orders from placement to delivery confirmation.
Inquiry Handling
Prompt and accurate responses to customer questions for better engagement..
Upcoming Services
We,re Finalizing the service will come very soon Thanks For Waiting
Helpdesk & Technical Support
Expert troubleshooting and problem resolution to keep systems running smoothly.
Email & Chat Support
Instant, professional, and clear communication across digital channels.
Customer Support (Voice & Non-Voice)
Quick, and reliable assistance via calls, emails, and chat to keep customers satisfied.
